Health and Wellness Associate – Rite Aid – Maple Heights, OH

SUMMARY

As a Health & Wellness Associate, your role is to increase customer satisfaction, loyalty and utilization of pharmacy and clinical services by effectively promoting and selling services provided by Rite Aid inside and outside of your assigned store. All duties described in this document are to be performed in keeping with the core values and service attributes consistent with the Rite Aid brand and strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

• Promote pharmacy and clinical services for Rite Aid in support of business and prescription growth initiatives.
• Perform business to business and community outreach activities including immunization outreach, senior citizen center visits, health care provider visits, and fitness center visits.
• Introduce the customer to the Pharmacy team and provide support as they guide the customers in selecting and making purchasing decisions on products related to their wellbeing (vitamins, OTC, specialty foods etc).
• Organize, promote, and facilitate health events for Rite Aid.
• Support, embrace and implement new initiatives to support wellness and health trends.
• Utilize specialized knowledge of product categories to provide excellent customer service and promote health and wellness.
• Engage customers and provide a unique shopping experience utilizing in-store technology.